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New Patients
New Patients
Welcome patients! If you are a new patient looking for information and guidance you’ve come to the right place. At Infinite Technologies we pride ourselves on our individualized, comprehensive treatment, caring approach and education, innovative technology, and customized goal setting to empower your life.
What to Expect
Receiving an orthoses (brace) or prosthesis can often be a confusing and stressful process. Infinite Technologies is dedicated to our patients, and to doing our best to make this process as comfortable and simple as possible. Below is a brief overview of what you can expect when working with us.
Orthotics - What to Expect
Rapid Response
Our team offers rapid response and flexible appointment options to fit your needs and busy schedule. If you are receiving care in one of the region’s hospitals, we will be to your room within hours of receiving a call. Our staff of multiple practitioners means that you can get a quick appointment to start your service, or in some cases a same day appointment for that needed repair or adjustment.
Compassionate Guidance
Often, a patient feels lost in the medical system, and thinks options are limited. Our expert clinicians will review your history, evaluate your needs, and discuss with you your options. Rest assured, there are options! We will work to connect you with any medical discipline that may prove a beneficial option, and put you on a path to receive the best orthotic option possible. Our goal is not to just fill your prescription. If you need interim devices, therapy, or management prior to receiving your final device, we will help you make that happen. More so, we will not just pass you to someone else. We form relationships with our patients for long term success
Roadmap
We know the unknown can be scary, and we know you may not have had success in the past with braces. That’s why we focus on educating and informing you. We describe the full process you can expect, how many appointments may be necessary, ways you can prepare, as well as support and resources from others.
First Office Visit
You will fill out a comprehensive questionnaire detailing your medical history. One of our certified practitioners will examine you and discuss the kind of lifestyle you would like to achieve. You and your practitioner will decide which componentry will be most appropriate for you.
Sensitive Benefits Coordination
The world of insurance benefits is not only scary, but ever changing. You will be introduced to other team members who will assist you with forms, billing, and prescription information. Depending on your insurance requirements, impressions may be taken for your service during this appointment, or you may be a candidate for a prefabricated orthoses and a same day delivery. If pre-authorization is required, our staff will take care of this so you can focus on your care. On occasion, an insurance carrier will view a high end device as experimental and investigational. Most facilities would not offer these devices because of the unlikelihood of insurance companies paying for them. Our staff has extensive experience with appealing carriers and succeeding in getting coverage for high end devices that other O & P facilities refuse to provide.
Flexible Financing
In this economy, medical expenses are not only massive, the fear of the expense can sabotage the care. Our financial team will work with you to give you as accurate of a prediction of your copay and out of pocket expense. We will also offer you flexible financing options so you can focus on your care, not on how you will pay for it.
The Delivery Appointment
During this appointment, your device will be fit and adjusted to you. Most devices, either prefabricated or custom made, require a few adjustments to complete the fit. You will receive detailed instructions for using and caring for the device, and we will answer any question you have.
Follow Up Appointments
During these appointments, further training and adjusting will be given as needed. Many devices take some time to adjust to and become comfortable with. We will be there for you when you need that extra touch.
Prosthetics - What to Expect
Rapid Response
Our team offers rapid response and flexible appointment options to fit your needs and busy schedule. If you are receiving care in one of the region’s hospitals, we will be at your room within hours of receiving a call. Our staff of multiple practitioners means that you can get a quick appointment to start your service, or in some cases a same day appointment for that needed repair or adjustment.
Compassionate Guidance
Often, a patient feels lost in the medical system, and thinks options are limited. Our expert clinicians will review your history, evaluate your needs, and discuss with you your options. Rest assured, there are options! We will work to connect you with any medical discipline that may prove a beneficial option, and put you on a path to receive the best prosthetic option possible. Our goal is not to just fill your prescription. If you need interim devices, therapy, or management prior to receiving your final device, we will provide it. This will allow us to promote a seamless transition and form relationships with our patients for long term success.
Flexible Financing
The world of insurance benefits is not only scary, but ever changing. You will be introduced to other team members who will assist you with forms, billing, and prescription information. In this economy, medical expenses can become massive and the fear of the expense can sabotage the care. Our financial team will work with you to give you an accurate prediction of your possible copay and out of pocket expense. We will also offer you flexible financing options so you can focus on your care, not on how you will pay for it.
Roadmap
We know the unknown can be scary, and you may not have had success with a prosthesis before. That’s why the focus on educating and informing you. We describe the full process you can expect, how many appointments may be necessary, ways you can prepare, as well as support and resources from others.
First Office Visit
After completing our medical questionnaire before your visit online or at the office, one of our certified prosthetists will examine you and discuss the kind of lifestyle you would like to achieve. You and your prosthetist will decide which componentry will be most appropriate for you. Depending on your insurance requirements, impressions may be taken for your service during this appointment. If pre-authorization is required, our staff will take care of this so you can focus on your care. On occasion, an insurance carrier will view a high end device as experimental and investigational. Most facilities would not offer these devices because of the unlikelihood of insurance companies paying for them. Our staff has extensive experience with appealing carriers and succeeding in getting coverage for high end devices that other O & P facilities refuse to provide.
Second Office Visit
Depending on the type of prosthesis and componentry to be ordered, your second office visit is 3-5 days after the initial visit. If the casting has already been performed, then your prosthetist will fit a diagnostic socket on your residual limb. The clear plastic socket provides valuable observation for your prosthetist on the exact fit around your limb. Along with this test, your prosthetist will attach the specific componentry ordered for you to ensure all of the measurements and fitting parameters are exact before fabricating the final prosthesis.
The Delivery Appointment
During this appointment (usually 3-5 days after your second appointment), your prosthesis will be fit and adjusted to you. Most prostheses are custom made and require a few adjustments to complete the fit. Also, gait training and evaluation will take place. You will receive detailed instructions for using and caring for the device, and we will answer any question you have.
Follow Up Appointments
The amount of follow up appointments will be different for each patient. However, we encourage you to schedule routine follow up appointments with your prosthetist as your schedule permits. If you think you need a repair or adjustment, our staff will try to get you on your prosthetists schedule as soon as possible, often the same day.
About Us
We offer state-of-the-art orthotic and prosthetic services to adults and pediatric patients in Virginia, Maryland, and the District of Columbia. We have a team approach to managing your needs. We help you clearly understand what to expect, explain our process, and guide you through every stage of receiving the care you need.
WHY CHOOSE US
What Makes Infinite Technologies Different
Comprehensive Approach to Care
Empowerment Through Education
Goal Setting
Lifelong Partnerships
Your Personal
Health Champions
Infinite Technologies Orthotics and Prosthetics is the premier orthotic and prosthetic facility in the Mid-Atlantic region providing inpatient and outpatient services, consults, and evaluations for adult and pediatric patients. Through our unique approach to comprehensive care, education and goal setting, we forge lifelong partnerships with our patients in their efforts to heal, while introducing them to the most innovative technologies for their individualized treatment.
Get Started With Infinite Technologies
Take the first step towards a life of improved mobility. Schedule your free consultation with our experts at Infinite Technologies and see the difference personalized care can make.
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