Roadmap

We know the unknown can be scary, and you may not have had success with a prosthesis before. That’s why the focus on educating and informing you. We describe the full process you can expect, how many appointments may be necessary, ways you can prepare, as well as support and resources from others.

Flexible Financing

The world of insurance benefits is not only scary, but ever changing. You will be introduced to other team members who will assist you with forms, billing, and prescription information. In this economy, medical expenses can become massive and the fear of the expense can sabotage the care. Our financial team will work with you to give you an accurate prediction of your possible copay and out of pocket expense. We will also offer you flexible financing options so you can focus on your care, not on how you will pay for it.

First Office Visit

After completing our medical questionnaire before your visit online or at the office, one of our certified prosthetists will examine you and discuss the kind of lifestyle you would like to achieve. You and your prosthetist will decide which componentry will be most appropriate for you. Depending on your insurance requirements, impressions may be taken for your service during this appointment. If pre-authorization is required, our staff will take care of this so you can focus on your care. On occasion, an insurance carrier will view a high end device as experimental and investigational. Most facilities would not offer these devices because of the unlikelihood of insurance companies paying for them. Our staff has extensive experience with appealing carriers and succeeding in getting coverage for high end devices that other O&P facilities refuse to provide.

Second Office Visit

Scheduling your second office visit depends on the type of prosthesis and componentry to be ordered. If the casting has already been performed, then your prosthetist will fit a diagnostic socket on your residual limb. The clear plastic socket provides valuable observation for your prosthetist on the exact fit around your limb. Along with this test, your prosthetist will attach the specific componentry ordered for you to ensure all of the measurements and fitting parameters are exact before fabricating the final prosthesis.

The Delivery Appointment

During this appointment, your prosthesis will be fit and adjusted to you. Most prostheses are custom made and require a few adjustments to complete the fit. Also, gait training and evaluation will take place. You will receive detailed instructions for using and caring for the device, and we will answer any question you have.

Follow Up Appointments

The amount of follow up appointments will be different for each patient. However, we encourage you to schedule routine follow up appointments with your prosthetist as your schedule permits. If you think you need a repair or adjustment, our staff will try to get you on your prosthetists schedule as soon as possible, often the same day.